XIAOLU ZHANG
10275 Evesham Lane, Fairfax, VA 22030 TEL: 1-571-992-7580 or 86 13911092769
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EDUCATON:
Master of Science, Educational Psychology Expected May, 2018
George Mason University Fairfax, VA
Concentration: Learning, Cognition and Motivation
Master of Art, Applied Psychology Sep.2009-Aug.2012
University of Chinese Academy of Sciences Beijing, China
Concentration: Human Resources
Paper “The Effect of Work Value on Burnout and Organization Citizenship Behavior: Mediation of Achievement Motivation” was published on Chinese Journal of Ergonomics 2014. Issue1-20 P.11-14
Bachelor of Art, English Sep.2002-Jun.2005
Beijing Foreign Affair Collage Beijing, China
EXPERIENCE:
Lane Crawford Department Store (Beijing) Ltd. Beijing, China
Learning and Development Executive 2013.10—2015.6
Senior Administrative Officer 2007.9-2013.8
EXPERIENCE:
Lane Crawford Department Store (Beijing) Ltd. Beijing, China
Learning and Development Executive 2013.10—2015.6
Senior Administrative Officer 2007.9-2013.8
- Conducted five days orientation programmes for new employees. Content inclusive of company history, company vision and value, external customer service standard, selling skills.
- Devised individual learning plans for new staffs in their first three-month probation;
- Developed effective induction programmes;
- Kept up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
- Serviced as a recreation team leader. Carried out recreation activities on monthly base. Designed poster, activity plans and promotions, budget control, venue coordination. And activities as annual party, sporty activity; lunch and learn Flea Market; Karaoke competition.
- Utilized on-line training material and record maintained via green light system.
- Maintained the internal social media (something like facebook).
- Senior Administration Officer
- Overseed and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation.
- Controlled access system
- Pprepared annual estimates of expenditure, maintained budgetary and inventory controls
- Managed venders
- Tracked and controlled budget companywide. Seek any possibility to reduce admin cost.
- Personal assistance to GM , Ivanhoe Mines Co., Ltd 2005.11-2007.8 Beijing, China
- HONOR: Best internal service star of 2014
- Managed travel and schedule
- Prepared confidential documents
- Involved in documentary preparation for vital meeting
- Translated Boucher, meeting materials, proposal etc…
- Arranged logistic and accompanied with VIP guest/group
- Leasing Assistance, China World Trade Center 2003.7-2005.7 Beijing, China
- Liaise with clients such as Volkswagen, shell, Toyota, Nokia, Boeing. Morgan Stanley, American Embassy etc. and potential clients to match their needs and requirements.
- Contacted and identified potential clients; kept information of all clients.
- Handled Price/facilities negotiations
- Ensured sales quota achieved
- Support sale to arrange document
- HR Assistance, Shell (China) Company Limited 2002.1-2003.7 Beijing, China
- Organized record general Journals and income statements
- Maintained and organized staff files
- Managed application and extension of visa and working permit of expatriates
- OTHERS:
- Served as Interpreter for Professor Shen Oct.28-Nov.03, 2005
- Attend “Toward a new enlightenment” conference at New York University, Buffalo U.S.A as interpreter for Professor. Shen and present a speech on her behalf.
- Certificated Teacher to Chinese language learners
- SKILLS:
- Proficient in Microsoft Word, Excel and PowerPoint
- Certificated teacher to teach foreigner Chinese
- Organizing and coordinating skills.
- Ability to use independent judgment and to manage and impart confidential information.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
CV-ZHANG XIAOLU MASONCV-ZHANG XIAOLU MASON